NOC Engineer

NOC ENGINEER

Malta

Our client, an established company offering a wide range of products for the iGaming industry, is looking for a NOC Engineer to join their technical team in Malta.

Responsibilities:

Proactive monitoring of all production networks, servers, applications and services

Provide timely response to all incidents, outages and performance alerts

Categorize issues for escalation to appropriate technical/operational teams

Perform basic troubleshooting and operational tasks such as deployment of patches and script execution

Single-Point-of-Contact for all communication in relation to production issues

Manage, maintain and improve ticketing system and surrounding processes

Notify customer and third-party service providers of issues, outages and remediation status

Other duties / projects assigned by management

Participate in a 24/7 shift rotation schedule being; day, night, rest, off.

Requirements:

Experience working in a 24×7 mission critical environment

Basic system administration skills on Linux and Windows Systems

Basic database administration skills (SQL)

Basic network troubleshooting skills

Ability to work on multiple tasks simultaneously and prioritize

Excellent interpersonal and communication skills

Willing to work shifts including weekends, in a 24/7/365 NOC environment

Previous experience in the gaming industry will be considered as an asset