Client Service Officer - French (m/f)

Our client is based in Portugal and provides personal insurance solutions. They advise their 10,000 client companies in the development of their social protection policy and support their 1.5 million policyholders in the management of their health contract daily.

For their operation in Lisbon, we are looking for Client Service Officers (m/f) who can speak fluently French and English.
As a Client Service Officer, you will evaluate and manage customer claims, liaising with insurance companies, clients and service providers via telephone and email. You will also be responsible for coordinate the direct billing process with international providers, handle a portfolio of clients with expatriates stationed worldwide and processing e-claims and Invoicing.

Your profile:
- Native or fluent in French with good knowledge of English (mandatory);
- Previous experience in the insurance on medical sector in an international environment (preferential);
- Good communication and teamwork skills;
- Service-oriented;
- Excellent attention to detail.
 
Workload: Monday to Friday, between 08h – 19h
Local: Lisbon (Av. 5 de Outubro)